Privacy Policy

1. Introduction

At Rasraj Ayurvedic India Limited ("Rasraj," "we," "our," "us"), we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you interact with our website https://rasraj.in ("Platform").

By using our Platform, providing your information, or purchasing our products, you agree to the terms of this Privacy Policy, our Terms of Use, and other applicable policies. If you do not agree, please refrain from using our Platform.

2. Information We Collect

We collect and store information you provide while using our Platform, including:

  • Personal Information: Name, email, phone number, delivery address, and payment details (credit/debit card, etc.).
  • Browsing Data: Your IP address, browser type, device information, and website usage patterns.
  • Transactional Data: Purchase history, preferences, and feedback to enhance your experience.
  • User-Generated Content: Messages, reviews, or interactions on our Platform.

While you can browse some sections without providing details, registration is required for transactions and certain features.

3. How We Use Your Information

We use your information to:

  • Process orders and provide requested services
  • Improve your experience and offer personalized recommendations
  • Assist with customer support and dispute resolution
  • Detect and prevent fraud or unauthorized activities
  • Send promotional offers (with an option to opt out)
  • Conduct research and analytics to enhance our products and services

With your consent, we may access certain device features such as location, contacts, or messages to improve service functionality.

4. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience, analyse website traffic, and offer personalised recommendations. Cookies do not store personal data. You can disable them in your browser settings, but this may affect certain Platform features.

5. Sharing of Information

We may share your information with affiliates and business partners to provide and enhance our services, third-party service providers for order fulfilment, payment processing, marketing, and analytics, and law enforcement if required by law, court orders, or to protect our rights and users. We do not sell or disclose your personal information to third parties for marketing without your explicit consent.

6. Security Measures

We implement industry-standard security protocols to safeguard your data. However, internet-based transactions carry inherent risks, and users must protect their account credentials.

7. Third-Party Links

Our Platform may contain links to external websites. We are not responsible for their privacy practices, so we recommend reviewing their policies before sharing your information.

8. Your Consent & Rights

By using our Platform, you consent to our data collection and processing practices as outlined in this policy. You may opt out of marketing communications or request data deletion by contacting us.

For any queries or concerns, reach out to us at [Contact Email].

Thank you for trusting Rasraj Ayurvedic India Limited.