Shipping Policy

Shipping Locations

We currently ship across India, covering major cities and towns. If you are in a remote location, delivery times may vary.

Processing Time

  • Orders are processed within 1-2 business days (excluding Sundays and public holidays).

  • You will receive a confirmation email or SMS with tracking details once your order is shipped.

Shipping Charges & Delivery Time

We offer the following shipping options:

  • Standard Shipping (3-7 business days) – ₹100-300

  • Free Shipping on orders above ₹ 799

Delivery times may vary based on your location and courier service availability.

Cash on Delivery (COD)

  • COD is available for orders.

Order Tracking

Once your order is shipped, you will receive a tracking number via SMS or email. You can track your package on our courier partner’s website.

Damaged, Lost, or Delayed Shipments

  • If your package is damaged, contact us with product images within 24 hours of delivery.

  • If your order is delayed beyond the estimated time, contact us at contact.rasrajayurvedic@gmail.com 

Return to Sender & Incorrect Address

  • If an order is returned due to an incorrect address or failed delivery attempts, the customer will be responsible for re-shipping charges.

International Shipping

We offer international shipping to selected countries. Shipping costs are calculated at checkout unless stated otherwise during promotions. Free shipping applies only when explicitly mentioned as part of special offers.

Processing & Delivery:

  • Orders for in-stock items are dispatched within 3 working days.

  • Out-of-stock or made-to-order items are shipped within 10 working days.

  • Delivery times vary by location and are subject to customs clearance and unforeseen delays.

Duties & Taxes:
Import duties, taxes, and customs charges (if applicable) are the responsibility of the customer and must be paid upon delivery.

Tracking & Support:
Once dispatched, tracking details will be shared via email. Please ensure accurate shipping details, as incorrect information may cause delays or additional charges.

Returns & Refunds:
International returns are accepted, but return shipping costs are non-refundable. We strongly recommend using a trackable courier service.

Contact Us

For any shipping-related questions, please contact us at:
📧 Email: contact.rasrajayurvedic@gmail.com
📞 Phone/WhatsApp: 9695149493